Assisting you with the software that run's your business
Passage Support is a team full of experience, they'll provide the know how and the know how it can be done better. The team will do anything to help your business run quicker, smarter and more effecient. With a friendly front-line Help Desk * team who are just one phone call away to assist with your 'how to do' questions, that are really getting on top of you, to the Consultant team that will help you with integrating your packages, extra development, setup and much, much more. The Passage Support team solves a large number of queries using the power of Citrix GoToAssist. Citrix GoToAssist is a remote support tool that helps us, help you and most importantly lets you save! How it works is that you go to our Remote Assistance page, www.passage.co.nz/help enter your details and click 'Start', we'll then connect to your machine, take control of your mouse and do the work for you. It's almost as if we're standing just behind you
Passage Help Desk
Passage Help Desk contract, which is a small annual subscript (but can be paid monthly) that offers you access to the Passage Help Desk (Unlimited phone call, email support, each query comes with 30-minutes free), the Passage Knowledge Base for 24/7 help, which is updated weekly with the latest guides, step-by-step instructions and point releases, we will also throw in the Passage E-Banking program for automatic online payments, for Sage 50 Accounts customers the Passage GST Wizard and for Sage WinForecast customers a new free New Zealand Template each year
Services
At Passage Software anything is possible, should you want EDI integration into Foodstuffs, Brisco's, Placemakers or other leading brands, we've done it and we can do it for you. We can automate your stock taking process. We can set your business up so that Tim is getting the latest Service Call's straight to his iPhone or iPad from the head office, then have Tim get the customers signiture on the iPhone/iPad to show the work has been completed. Wanting to email all your invoices, statements.. with your logo? Easy. Passage Software has a highly experienced team and we can do anything that's needed. Just call our friendly team and let them know how Passage Software can help you